World of KJ
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Server Issues -- Here's the Rundown
http://www.worldofkj.com/forum/viewtopic.php?f=3&t=40179
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Author:  Eagle [ Thu Apr 10, 2008 2:52 pm ]
Post subject:  Server Issues -- Here's the Rundown

Hey guys,

Thanks first off for your patience, it's been a rough two days.

On April 8th, my birthday of all days, our web hosting provider ceased to exist. We had been using a company called Dedicated Place, a reseller who purchased unmanaged servers at bulk prices from a web host called Layered Technology who hosted them. Dedicated Place then managed them for various people, us included.

Apparently, Dedicated Place hasn't been paying their bills, so Layered Technology unplugged all the servers they had, which included ours.

Now initially, I was told by Dedicated Place that the outage was due to a network issue, and that everything was being worked on. 12 hours later, Dedicated Place was no longer in existence, and I was involved in a complete mess of a situation!

Since then I have been working with Layered Technology to pay to get our server plugged back in, transfer ownership of the server to me (from Dedicated Place), and a variety of other things. We payed Dedicated Place monthly for our servers, and of course, they took our money and ran. To get our servers turned back on, we had to fork out a hefty transfer/setup fee and pay Layered Technology for hosting, at a rate that is an increase of 20% from what we had been paying.

As you can imagine, it's been a mess.

That said, the bills are all paid, we're back up and running, and we will likely be either looking for a new web host or moving to a new server with Layered Technology to lower costs.

Deep breath.

I think the worst is over, everything is in tact, sorry again for the downtime.

KJ

A few people have PM'ed me asking how much this cost us, and if donations are needed. For those interested:

We lost $120 which Dedicated Place took an ran with, then had to pay $50 for transfer/setup fees to get the server plugged back in, and had to pay our new monthly rate of $142 a month.

As for donating, things remain just as they were before. Everything is paid for. Arsi, Loyal and I are happy to foot the bill, and will continue to do so. Anyone who wants to help is, as always, welcome to donate.

Author:  Libs [ Thu Apr 10, 2008 3:05 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

Thanks for all the hard work to try to do repairs. We appreciate ittttt

Author:  Bradley Witherberry [ Thu Apr 10, 2008 3:07 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

Thank-you, indeed!

Author:  Barrabás [ Thu Apr 10, 2008 3:09 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

Thanks for taking care of this Eagle!

Author:  Riggs [ Thu Apr 10, 2008 3:11 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

:thumbsup: :thumbsup:

Author:  FILMO [ Thu Apr 10, 2008 3:14 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

Thanks :thumbsup:

Author:  Dr. Lecter [ Thu Apr 10, 2008 3:14 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

Thanks guys!

Author:  trixster [ Thu Apr 10, 2008 3:17 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

Much appreciated.

Author:  MikeQ. [ Thu Apr 10, 2008 3:19 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

As always, thanks to all of you for the hard work and effort. The dedication to running this site is nothing short of excellent.

Peace,
Mike

Author:  BJ [ Thu Apr 10, 2008 4:40 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

you guys rock major :rockon:

Author:  xiayun [ Thu Apr 10, 2008 4:54 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

Thanks so much! Great work as always. And that's still an expensive monthly bill; definitely want to chip in to help.

Author:  Eagle [ Thu Apr 10, 2008 4:58 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

My semester ends in about two weeks, then I'll start looking around. Hopefully I can find a new provider offering a better server at a lower price to get it back down to where we were before.

Author:  Jmart [ Thu Apr 10, 2008 5:00 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

:clap:

Author:  Jedi Master Carr [ Thu Apr 10, 2008 6:06 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

Thanks guys you are great, just glad it is back. Sorry to hear about the problems. Those guys should go to jail for ripping people off.

Author:  Eagle [ Thu Apr 10, 2008 6:10 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

Jedi Master Carr wrote:
Thanks guys you are great, just glad it is back. Sorry to hear about the problems. Those guys should go to jail for ripping people off.


There in another country, otherwise they would be dealing with a load of legal problems.

Author:  Ripper [ Thu Apr 10, 2008 6:21 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

I am sorry you got such a mess on your birthday, Happy Belated Birthday!

Author:  Dr. Lecter [ Thu Apr 10, 2008 7:15 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

Oh, yeah, definitely happy belated birthday, Karl.

Author:  newfoundglorysp [ Thu Apr 10, 2008 7:17 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

thanks guys, really

Author:  Jedi Master Carr [ Thu Apr 10, 2008 7:19 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

Eagle wrote:
Jedi Master Carr wrote:
Thanks guys you are great, just glad it is back. Sorry to hear about the problems. Those guys should go to jail for ripping people off.

Oh that sucks, well at least you got the site back up, hopefully you will find a better deal.

There in another country, otherwise they would be dealing with a load of legal problems.

Author:  Chippy [ Thu Apr 10, 2008 7:35 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

This is the greatest day of my life.

Author:  jujubee [ Thu Apr 10, 2008 7:39 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

Do you currently have a dedicated server or what? I'd be happy to help look into other options.

Author:  nghtvsn [ Thu Apr 10, 2008 8:10 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

Thanks for getting your site back up Eagle!

I was in KJ withdrawal the last two days and was just DYING to post in the tv forum in the AI thread but couldn't. I was wishing to view the political forum and watercooler forum but couldn't. It was almost unbearable!

Author:  Eagle [ Thu Apr 10, 2008 8:43 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

jujubee wrote:
Do you currently have a dedicated server or what? I'd be happy to help look into other options.


Yeah, we run a dedicated server. I think the specs are:

AMD 64 Athlon 3200/1024MB/80GB with a Centos 3.X OS, a Plesk control panel, and somewhere between 1000 and 2000GB of transfer per month. It was a managed server, though currently, it isn't since Dedicated Place used to hold that duty.

The specs will be easily upgrade as we got this server like two years ago, so while they were decent then, there on the lower end now (though still get the job done).

Author:  JURiNG [ Thu Apr 10, 2008 9:22 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

Thank you..

At least, I now realize I could barely pass a day life without KJ ..

Author:  bABA [ Thu Apr 10, 2008 10:11 pm ]
Post subject:  Re: Server Issues -- Here's the Rundown

kudos to eagle on everything. he took care of all this singlehandedly. i sat there and looked pretty.

happy belated birthday. i an't believe my only birthday present to you was a link to something terribly bitchy

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