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What would it take for you to file a complaint?
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Author:  zwackerm [ Fri May 20, 2016 9:38 pm ]
Post subject:  What would it take for you to file a complaint?

If you were at a store/restaurant, and you thought someone was rude, would you file a complaint? Would you let them apologize?

Author:  nghtvsn [ Fri May 20, 2016 11:10 pm ]
Post subject:  Re: What would it take for you to file a complaint?

I tried filing a complaint once and all I got was the run around.

These days I just move on and don't do business with the company for a period of time.

Author:  Algren [ Fri May 20, 2016 11:38 pm ]
Post subject:  Re: What would it take for you to file a complaint?

I'm from England so rudeness and bad service from waiters/waitresses is expected. It's a shit job, with low pay, and you cannot/should not be expected to fake enthusiasm. If people are not polite, I would tell the manager, and they would probably give a discount on the meal for our inconvenience. In China, I would do nothing - rarely do I get bad service (actually, I think never). The Chinese are pretty well conditioned to serve people.

Author:  Chippy [ Sat May 21, 2016 12:23 am ]
Post subject:  Re: What would it take for you to file a complaint?

It would take a lot.

Author:  Dr. Lecter [ Sat May 21, 2016 12:36 am ]
Post subject:  Re: What would it take for you to file a complaint?

Algren wrote:
you cannot/should not be expected to fake enthusiasm.


That's the thing - if, like in the US, you rely on tips to support you, you can and should be expected to do just that.

Author:  Algren [ Sat May 21, 2016 12:44 am ]
Post subject:  Re: What would it take for you to file a complaint?

That's the thing - if, like in China, you don't rely on tips to support you, you cannot and should not be expected to do just that.

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