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 What would it take for you to file a complaint? 
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Joined: Sun Jun 01, 2014 10:26 pm
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Post What would it take for you to file a complaint?
If you were at a store/restaurant, and you thought someone was rude, would you file a complaint? Would you let them apologize?


Fri May 20, 2016 9:38 pm
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Post Re: What would it take for you to file a complaint?
I tried filing a complaint once and all I got was the run around.

These days I just move on and don't do business with the company for a period of time.

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Fri May 20, 2016 11:10 pm
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Post Re: What would it take for you to file a complaint?
I'm from England so rudeness and bad service from waiters/waitresses is expected. It's a shit job, with low pay, and you cannot/should not be expected to fake enthusiasm. If people are not polite, I would tell the manager, and they would probably give a discount on the meal for our inconvenience. In China, I would do nothing - rarely do I get bad service (actually, I think never). The Chinese are pretty well conditioned to serve people.

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Fri May 20, 2016 11:38 pm
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Post Re: What would it take for you to file a complaint?
It would take a lot.

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Sat May 21, 2016 12:23 am
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Post Re: What would it take for you to file a complaint?
Algren wrote:
you cannot/should not be expected to fake enthusiasm.


That's the thing - if, like in the US, you rely on tips to support you, you can and should be expected to do just that.

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Sat May 21, 2016 12:36 am
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Joined: Tue Oct 19, 2004 9:31 pm
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Post Re: What would it take for you to file a complaint?
That's the thing - if, like in China, you don't rely on tips to support you, you cannot and should not be expected to do just that.

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Sat May 21, 2016 12:44 am
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